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There are three simple ways to benefit, depending on how you engage with us.

All three are built around the same principle:
if you support the business, we give something back.


1. Refer a Friend (Customer Rewards)

This is the simplest and most commonly used option.

If you’re already a customer, you’ll have access to a personal referral link inside your account.

How it works

  • Go to the rewards icon in the bottom left of your screen
  • Click the rewards icon and you should see this type of information
  • Copy your unique “refer a friend” link shown at the bottom of the image
  • Share it with a potter who has never purchased from us before

When someone uses your link:

  • They’re taken straight to our website through your referral
  • They place an order of £80 ex VAT or more

What happens next

  • You receive a £10 coupon added to your account
  • They get 5% off their first order

Why we’ve done it this way

Potters trust other potters.

If someone recommends a tool or a product because they’ve used it, that carries more weight than anything we can say ourselves. This is our way of saying thank you and sharing the love !!


2. Studio & Community Discounts

This works slightly differently.

Instead of individuals referring friends, this is built around groups, studios, and communities.

How it works

  • A studio, association, or pottery group partners with us here at Hartley & Noble
  • We provide them with a unique discount code
  • They share that code with their members

At checkout:

  • You enter the code
  • The agreed discount is applied to your order

Why this exists

Studios and communities are where a lot of learning happens.

If a group trusts us enough to recommend us as a supplier, we reflect that back with a benefit for their members.

If you would like to be part of this scheme please send us an email to [email protected] and we will talk to you in more detail about to how to apply to be part of this scheme.


3. Social Media & Affiliate Partners

This is for people actively promoting pottery content.

If you create content and have an audience, there’s an opportunity to work with us more formally.

How it works

  • You apply to join the programme
  • You’re given:
    • A discount code for your audience
    • A way to track the orders linked to your content

What you receive

  • Your audience gets a discount
  • You receive a financial reward based on the sales generated

Why we approach it this way

If you’re putting time into creating content, testing tools, and recommending products, that has real value.

This structure makes sure that:

  • Your audience benefits
  • You’re properly rewarded for the effort

The Common Thread

All three routes do the same thing in different ways:

  • Customer referral → individual recommendation
  • Studio code → group recommendation
  • Affiliate programme → audience recommendation

Each one:

  • Keeps things simple
  • Rewards your support and builds our community

If you’re already a customer, start with the referral link in your account.

If you run a studio or community, or you’re creating content and want to work with us, get in touch and we’ll talk to you about how we can work together.

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